The woman left the store and was last seen running across the parking lot of the mall in which the store is situated. Some of this was captured on the store's security video. Moreover, she also requested that police not be called because she feared that harm would come to her.

She didn't explain what it was, but did ask for help. At which point she allegedly opened her hoodie and revealed an object strapped to her chest. She found the women's restroom, then walked around the store, until she entered a storage area.Īgain, an employee suggested she might have taken a wrong turn. What seems evident is that a woman walked into an Apple store in Boca Raton, Fla., on Tuesday and tried to go into the men's restroom.Īn employee explained that perhaps the men's restroom wasn't entirely appropriate for her. ‎ Some locations may be unable to accept walk-ins.įollow along on Twitter for daily Apple Store news.The police report makes for difficult reading. Before your appointment, an Apple Specialist will contact you with directions. If you have the option to schedule Curbside pickup, you’ll be asked to provide contact information. In-store shopping appointments and walk-ins are unavailable.Ĭheck below the hours section on your local store’s webpage Online order pickup and prescheduled Genius Support appointments are available at an Express storefront at or near Apple’s door. Walk-in support and shopping will return soon. Online orders, prescheduled Genius Support, and one-on-one shopping appointments may be available at Apple’s door. Store hours and customer occupancy may be reduced. You are welcome inside for appointments and shopping while maintaining physical distancing guidelines. Most US stores offer one of the following service models: 🌤 Comprehensive mental health resources are available to all employees.Īpple temporarily modified the services offered at its stores 🧽 Genius Bar products are cleaned on intake and customer return. 🎨 In-person Today at Apple sessions have been paused. 📉 Government direction and health data factor into each reopening. 🏙 Store reopenings are determined city by city. Some stores may offer appointment or storefront service only. You may need a health screening at the door. View the chart below to learn the differences between each service model. Rocket 🚀 pins mark open Express storefronts.Tap the arrow ➡️ icon on the map below to view the service model offered at your local Apple Store. Which Services Are Available At My Apple Store? Note: some locations may be limited to Express pickup of online orders or shopping appointments. Tap the arrow ➡️ icon on the map below to view which Apple Stores have reopened and which will reopen soon. *Note: This page has been archived as of Jand is no longer updated.

To book a one-on-one shopping appointment, visit Apple’s website or the Apple Store app. If you need to visit an Apple Store during the pandemic, we’ve created a simple guide with just the key information you need to know about the new experience. Many locations have closed and reopened again since June 2020 due to local COVID-19 outbreaks. Apple encourages customers to continue shopping online with the Apple Store app, as some locations may be open for shopping appointments or Express storefront service only.Īpple Stores in the US initially began reopening on May 11, 2020.

In regions where Apple Stores have reopened, the company is focusing on order pickup and Genius Bar support. Health and safety procedures vary slightly from store to store based on local policies. In the US, each state responded differently to the virus, which may leave you wondering: is my Apple Store open?Īpple monitors local health data and government guidance to determine when individual store locations can safely reopen, and has detailed its comprehensive safety measures in an open letter to customers. As regions around the world eased and imposed new restrictions, Apple reopened stores with additional safety procedures and temporarily reclosed other locations. On March 13, 2020, Apple closed all of its retail stores outside of Greater China in an effort to slow the spread of COVID-19.

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